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For / Retail banks, credit unions, payment providers, acquirers and aggregators

The money moves cleanly. The paperwork around it does not.

Behind every account, loan, payment and dispute is a pile of documents that someone still reads and re-types by hand. We read them — and turn them into clean, checked data your systems can trust. Accounts open faster, cash is applied the same day, disputes are answered in time, and nothing leaves your environment.

Runs in your environment Every value traced to its page People approve the important steps
BANKING PAYMENTS Account packs Loan & mortgage files Dispute claims Legal orders Remittance advices Dispute packs Merchant onboarding One pipeline READ · EXTRACT · CHECK A PERSON APPROVES ↗ Core system Loan system Cash applied Dispute case Onboarding EVERY VALUE LINKS BACK TO ITS SOURCE PAGE
Two document streamsOne source of clean data
Minutes
To read a loan file, not days
Banking
Same day
Payments matched to the invoices they cover
Payments
Every field
Checked before it reaches your systems
Both
0
Customer, cardholder or merchant data leaves your environment
Both
The problem

Where the work slows down.

Six places where people still read and re-type documents by hand. Some are unique to banks, some to payment companies, and some hurt both.

BankingPaymentsBoth
Both

New customers wait on paperwork

A bank checks each ID and proof of address before an account opens. A payment company reviews every merchant's KYB pack before it can take payments.

Applicants and merchants give up, or sit in a queue while revenue waits
Both

Disputes are won on speed

Receipts, logs, affidavits and delivery proof are gathered by hand against a fixed clock: Reg E's ten business days for a bank, the card scheme's deadline for a chargeback.

Missed deadlines, credit paid out that is never recovered
Banking

Loan files are typed in by hand

A single mortgage file can hold up to 80 documents. Each one is read and re-keyed before underwriting can even begin.

Slow, costly, and easy to get wrong
Banking

Legal orders arrive on paper

Garnishments, levies and subpoenas each carry their own deadline, and a small team keys them all.

A missed deadline becomes legal liability
Payments

Cash does not apply itself

Money arrives without machine-readable remittance detail, so a team reads PDFs and matches payments to invoices by hand.

Unapplied cash and a growing backlog
Payments

Every provider has its own format

Each bank, network or partner sends statements in its own layout. A new provider means a new parser, and a changed layout breaks the old one silently.

Engineering cost grows with every partner
The documents

The documents we read.

Start with the one that costs you the most time today. That is where a pilot starts.

Banking

Retail banks, credit unions, deposit operations
Account opening packsIDs and proof of address, in any format a customer can photograph.
Loan & mortgage filesPaystubs, tax returns, appraisals, titles and insurance.
Dispute claimsClaim forms, affidavits and merchant evidence.
Legal ordersGarnishments, levies, subpoenas and powers of attorney.
Deposited itemsAltered or suspicious cheques and return notices.
Regulator lettersComplaints, notices and exam requests.

Payments

PSPs, acquirers, PayFacs, aggregators
Remittance advicesEmails and PDFs explaining which invoices a payment covers.
Dispute & evidence packsReceipts, logs and proof assembled for a chargeback.
Merchant onboarding filesIncorporation papers, bank letters and ownership evidence.
Scheme bulletinsRule changes from card networks, hundreds of pages a cycle.
Bank-detail changes Fraud riskLetters changing where money is sent. Checked against your records before anything is paid.
Provider statementsSettlement reports, each in a different layout.
How it works

Five steps from document to data.

One pipeline, the same for both lanes, inside your environment. A document becomes usable data at step three and trusted data at step four.

AS IT ARRIVES READY TO USE USABLE → TRUSTED → 1 2 3 4 5 CollectReadExtractCheckDeliver
CollectDocuments arrive from branches, mobile uploads, mailboxes, portals, SFTP and archives.
Out: one queue
ReadPhotos, scans and PDFs are made readable. Most tools stop here.
Out: clear text, unreadable pages flagged
ExtractThe system finds the fields that matter.
Out: names, amounts, dates, account and invoice numbers, merchant details
CheckEach value is scored against your rules and records.
Out: low-confidence fields go to a person
DeliverClean data lands where it is needed.
Out: core, loan, cash-application, dispute and onboarding systems

Reading a document is not the same as trusting the data in it. That is why step four exists, and why a named person signs off on anything important.

Results

What you get.

One source of clean data that every team and system can use — with an audit trail behind every number.

Customers and merchants live sooner

ID, address and KYB checks happen on arrival. People only review what the system is unsure about.

Disputes answered in time

Evidence pulled from every source and attached to the case, each item linked to the page it came from.

Loans ready to underwrite

Income, asset and property details typed once and sent straight to your loan system.

Cash applied automatically

Remittance lines matched to invoices and posted without a person in the loop.

Fraud caught at the door

Bank-detail changes checked against your records before anything is paid out.

An audit trail for everything

Every value shows which document, and which page, it came from.

How much runs without a person

typical targets
Remittance advices
96%4% reviewed
Deposited items
95%5% reviewed
Settlement statements
95%5% reviewed
Account packs
94%6% reviewed
Scheme bulletins
94%6% reviewed
Loan documents
93%7% reviewed
Dispute evidence
91%9% reviewed
Dispute claims
90%10% reviewed
Legal orders
88%12% reviewed
Merchant onboarding
88%12% reviewed

The rest is not failure. It is the small share a reviewer checks, with the source page already open. Your actual numbers are measured on your own documents during a two-week discovery.

Trust

Built by gothink.ai. Runs inside your environment.

This system reads customer, cardholder and merchant documents and writes to your records. It belongs inside your walls, not on someone else's servers.

Your data stays with you

Your cloud, your access controls, your keys

Our software comes in; your documents never go out.

  • No outside AI provider sees a page.
  • Nothing you process trains our models.
  • A named person approves every important action.
More than text recognition

Basic OCR gives you text. We give you checked data.

Traced to its source, scored against your rules, and better over time.

TextOCR
FieldsExtracted
TracedTo the page
CheckedYour rules
LearnsOver time
Small steps, your decision

Each phase ends with a measurable result

You decide whether to continue at every gate.

Discover2–3 wks
Design2 wks
Pilot4–6 wks
Scale6–10 wks
Operateongoing